FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Hello-- great question 🙋♀️ ! Every "No Place Like Home" Team Member receives $50 an hour. In addition, there is a $0.70 per mile charge for individual Team Members driving to the job site. We also have consultation fees- $25 for a phone and photo consultation. This would apply to smaller job. For larger projects, the on-site consultation fee is $75. At the end of that consultation, "No Place Like Home" Home Services will prepare a bid for the client. Once the bid is accepted, there is an upfront deposit of 20% of the bid. And lastly, payment must be received at the end of each work day.
- What is your typical process for working with a new customer?
That's an easy one-- a consultation! For the $25 consultation, BP Mendoza (founder) will speak on the phone with the client about their objectives. I'll ask to see photos to understand the scope of the project, then present solutions. Once a plan is in place, I'll give the client an estimate of the time and cost of the project. For the $75 In-Person consultation, BP Mendoza (founder) will come to the job site. They'll be a walk-thru of the property as the client and I discuss client objectives. I will present project options and estimated time of the project. If the client is interested, I will work up a bid and also take photos of the project to better inform the bid.
- What education and/or training do you have that relates to your work?
All "No Place Like Home" Home Services Team Members have experience and training for their specific roles on the team. We do Home Organizing plus the Design / Execution of Systems of Organization. We also Space Plan, Design and Decor-- art, furniture, accent pieces. We Pack / Unpack as well as do light Handiwork. There are six Team Members, all with extensive experience.