FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We will bill our charges directly to your insurance company and work with them. We will also work with you if you prefer to pay out of pocket.
- What is your typical process for working with a new customer?
JW Home Care likes to gather as much information as we can so we can tailor a custom approach to your damage and remediate as quickly as possible.
- What education and/or training do you have that relates to your work?
We follow the standards set by the IICRC and are IICRC certified firm.