FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Max Protection Moving, transparency is at the core of everything we do—especially when it comes to pricing. We believe our clients deserve honest, upfront information with no surprises. That’s why we take the time to thoroughly understand the scope of your project before providing a quote. Your experience begins with a conversation with one of our experienced Project Managers, who will guide you through the process and ensure every detail is considered. To give you the most accurate and competitive estimate possible, we offer free virtual or in-person walkthroughs. This allows us to develop a tailored moving plan that meets your needs, timeline, and budget. With Max Protection Moving, you can expect clear communication, fair pricing, and a well-executed plan from start to finish.
- What is your typical process for working with a new customer?
We start by getting to know your needs through a conversation with a Project Manager. From there, we offer a free virtual or in-person walkthrough to assess the details of your move. This helps us create a customized plan focused on your goals, timeline, and satisfaction.
- What education and/or training do you have that relates to your work?
All of our official quotes include attachments to prepare for your move that'll save you time. Additionally we including the "Your Rights and Responsibilities When You Move Booklet" issued by the Federal Motor Carrier Administration.