I have found Bill Chafee of OneCall2 to be honest and well qualified in mold inspection and removal for several reasons.
I've had 3 appointments with Bill Chafee and each time he arrived on time or early for our appointment offering his best smile. He listened well and responded to each of my questions articulately.
Another mold inspector (Shegun of Pure-r Space) had told me I had wet mold under my hall bath which he determined by drilling a hole in the wall and using a cable cam to take photographs which he said would be in his report. I called my insurance company and an inspector came out and was waiting on Shegun's photographs and report to proceed but the photographs were not forthcoming. Suspicious, I told Bill Chafee of my plight and he performed his own inspection using thermal imaging and visual inspection. Bill Chafee's report stated: Nothing was found, other than calcium deposits from concrete
No water stains to indicate previous damage, and No microbial growth (mold). He allowed me to view in the hole to see for myself once he determined I would not be exposed to mold. He provided photographs of the area to me the next day in a professionally-written report of his findings.
Bill Chafee commented on the kitchen mold removal performed by Pure-r Space saying: It is clear that the IICRC S500 guidelines for the removal of mold was in violation. Example,complete containment area of work, to include a clean room. not topically treating visual mold before removing contaminated ares, not aspirating affected wall and fogging behind with an anti microbial in order to treat mold spores behind the wall, thus limiting the possibility of spreading mold spores through the entire house. Proper conduct of mold remediation should have been. contain area, with a clean zone, use Hepa filtration to evac contaminated area. topically treat exposed area, aspirate wall fog with an anti microbial, molded materials are considered hazardous waste and should be double bagged
in industrial waste bags and disposed of properly with waste management. After remediation was performed, a clearance test with certification should have been performed and a final clean of all area's cleaned with an anti microbial cleaner.
I now understand why my lungs feel worse after the kitchen mold treatment procedure by the other company and wish that I could go back in time and have chosen OneCall2 instead and had my mold removed properly. I am so glad Bill Chafee inspected the hall bath area and found it did not need treatment before I acted further believing the other company's claims of wet mold. Also, a flood company confirmed no moisture in that area by thermal imaging.
I have learned the hard way the importance of making sure that any contractor hired is currently licensed in good standing, certified, and insured. Bill Chafee's current qualifications are California Gen B 987118, IICRC 150594. His certifications include water, odor's,and microbial remediation, lead (state) Masters certificate in Goldmorr remedial products.
I am grateful to know Bill Chafee of OneCall2 and recommend him for the reasons stated above.