FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Maid Brigade has highly trained, bonded and insured cleaners. Our pricing is based on the size of your home and the relative time it takes to clean it. We charge an hourly rate for the initial deep clean and subsequent cleans can be booked on a weekly, bi-weekly or monthly basis.
- What is your typical process for working with a new customer?
Just give us a call and we can get you a free estimate over the phone. If you prefer, we can do an in-home estimate which allows us to give a more accurate range than doing it over the phone. We usually can work you into the schedule within 48 hours.
- What education and/or training do you have that relates to your work?
Our entire staff is certified in the Maid Brigade "Pure Clean" process. This training starts with a day-long online cleaning course, followed by a 2 week long apprenticeship in safe and effective cleaning and disinfecting skills. As we don't use harsh chemicals in the home, our cleaning process is unique and our staff receives this specialty training whether or not they have previous cleaning experience.