FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the size of the area and condition of the carpet. We always keep it fair and transparent with no hidden fees, and we can give a clear estimate upfront.
- What is your typical process for working with a new customer?
We start by understanding your needs and the condition of the carpet. Then we confirm pricing, schedule a time, and arrive on time to work. We pre-treat stains, deep clean, and make sure everything looks great before finishing.
- What education and/or training do you have that relates to your work?
We are trained in modern carpet cleaning techniques, stain removal, and proper chemical usage to ensure safe and effective cleaning for all types of carpets and homes.