FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Service calls start at $89. Installation fees vary by appliance type (washers/dryers $150-300, refrigerators $200-400, dishwashers $120-250). Same-day appointments available. We offer free estimates and satisfaction guarantee on all work.
- What is your typical process for working with a new customer?
1. Initial consultation via phone or in-person to assess the job 2. Provide detailed estimate with timeline 3. Schedule appointment at customer's convenience 4. Complete installation/repair with professional cleanup 5. Test all functions and explain warranty/maintenance 6. Follow-up support for any questions
- What education and/or training do you have that relates to your work?
Our team holds certifications in major appliance installation and repair. We are EPA-certified for refrigerant handling and have 7+ years of experience serving the SF Bay Area and in Contra Costa area. All technicians undergo background checks and continuous training on latest appliance models.