FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
* Free Estimates We’re happy to provide complimentary estimates for your mold remediation needs—either over the phone or in person, based on your preference. * Discounts for Military & Seniors As a thank you for your service and to support our community, we proudly offer military and senior discounts on all projects. Your health and peace of mind are our priority—reach out today to get started!
- What is your typical process for working with a new customer?
Once we receive your service request, we’ll promptly reach out to schedule a phone consultation followed by an in-person appointment, ensuring we fully understand your needs and can provide the most accurate guidance.
- What education and/or training do you have that relates to your work?
* Educational Background I hold a Bachelor of Science in Biology, which provides a strong foundation in understanding microbial growth, environmental health, and the science behind effective remediation practices. * Industry Certifications I’m certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification) in: Water Damage Restoration (WRT) Applied Microbial Remediation (AMRT) Odor Control (OCT) These credentials ensure that all work is performed according to the highest industry standards for safety, effectiveness, and compliance.