My Investigative Services, Inc.

Zip code

Document type

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About

Hello, my name is William and I have managed many cases and in many formats. We operate all the time to make sure the customer is satisfied with the final product. We offer surveillance, follow ups, and services include body cam. We do offer Spanish-speaking services. A case management is used to keep the client aware of the case status 24 hours a day. Communication is the most important in our business.

Overview

Hired 13 times

3 employees

11 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Stripe, Venmo, and Zelle.

Services offered

Document type

Family court papers (divorce, custody)

Civil documents (small claims, evictions)

Restraining orders

Other

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

43 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

Priscilla P.

Mar 30, 2021

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Hired on Thumbtack

My Investigative Service is by far the best company to go with for those tough to handle cases. I tasked them with serving an individual that has a history of evasion, aggression, and intimidation. With a little research, the team was able to find and serve the individual in quick timing. These guys are the real deal, they are professional and are equipped with body cams which is a great plus for these tough situations. I hope to never find the need but will always return here for service.

My Investigative Services, Inc.'s reply

Thank you, Priscila and it was a team effort. We can not have completed the task without your quick and witty pre-plan. Good luck and we will always be here if you need anything further.

Process Serving

Brian G.

Aug 29, 2023

•

Hired on Thumbtack

She is amazing! Very intelligent, professional and helpful. I had no idea what I needed for my situation and she took the ball and ran with it! I would definitely use her again and have recommended her to my friends and coworkers

Process Serving

Jasmine J.

Jul 3, 2022

•

Hired on Thumbtack

Very helpful and made this hard situation for me 100000% better. The follow up call after was the shocker for me! They already received my payment and they STILL cared enough to check up on us made sure it worked out! Appreciate you both 🙏🏼

My Investigative Services, Inc.'s reply

Hi Jasmine, thank you so much for the trust and partnership in the case. You were also a big part, and together with my partner, we completed the necessary steps. Thank you for trusting us, and if you need anything else, we are here to help anytime.

Process Serving

yecenia D.

Sep 11, 2019

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From Google

My Investigative Services, Inc.'s reply

Anew S.

Jul 2, 2020

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From Google

He had to go through Hell and back but he got it done. She was not home or they didnt want to talk to him or some other reason but he got it done! Thats the guarantee you get with Will! You wont be disappointed. He does the home work and layout the groundwork for all possibilities so we could get a good Serve. Thanks man! It was a pleasure!!!

My Investigative Services, Inc.'s reply

Thank you! It was a struggle but we did it as a team! Thank you for the feedback

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
The prices are on the website for various types of services which are different in every case. As our firm does initial consultation then the prices are adjusted or we make a package deal accordingly. We always assist those in the process because it is case-by-case.
What is your typical process for working with a new customer?
Our process for each case is we place our case(s) in a Case Management Application (Serve Manager) and most of the work and communication is done via electronically, text messaging, Whats App, and any other means that fits the client.
What education and/or training do you have that relates to your work?
Our training comes from training from CALSPRO, NAPPS, and my prior law enforcement background in investigations. I read and write in Spanish.

My Investigative Services, Inc.

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