FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Grooms START at $65 for a small dog and go up depending on services provided. Most often, I travel to the clients, but occasionally, they prefer to come to me in a shop setting (more days available). I bring all the equipment, shampoo, and table. The client provides a bathtub or sink appropriate to the dog's size, and one or two towels. Pricing increases for the following reasons: - travel is farther than the 20 mile radius - pet is matted, requiring a very careful short strip - pet injures me to the extent I feel I must seek medical attention (scratches and bruises are excluded) - extra services are requested, such as teeth brushing (prior notice required) or clean feet on a non-breed trim - pet is over 20 lbs or has a more complicated trim pattern such as a lamb cut.
- What is your typical process for working with a new customer?
Clients typically call me after being referred through somebody else. They set up an initial appointment, and we go from there. The first appointment usually is the longest in the process, from figuring out where to set up for the least amount of inconvenience, to the initial introduction between me and your fur-child(ren), to figuring out what trim is best suited to you.
- What education and/or training do you have that relates to your work?
I have been grooming for eight years, and currently work at a shop in Yucaipa on Fridays and Saturdays, as well as serving house call clients, from Banning to San Bernardino. I do travel out farther with an applicable fee. I am also certified in Pet CPR and First Aid through PetTech, AKC Safe Groomer certified, and am currently undergoing an internship for dog training.