ShadowComm | Digital Strategy & Solutions
ShadowComm | Digital Strategy & Solutions

ShadowComm | Digital Strategy & Solutions

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Introduction
We specialize in the technology space supporting businesses with web, digital marketing and IT initiatives. We have deep knowledge and expertise in web & mobile apps, software development, systems connectivity (APIs) Search Engine Optimization (SEO) / Search Engine Marketing (Google Ads Partners), digital marketing strategy, business data & analytics and eCommerce. We enjoy meeting and working with businesses, understanding your unique challenges and helping you apply technology to optimize your operations and drive the bottom line.
Overview

Hired 27 times

Background checked

4 employees

8 years in business

Payment methods

This pro accepts payments via Apple Pay, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2018

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2017

Featured Projects

12 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

23 reviews

5
96%
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4%
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Read reviews that mention:


pro avatar
Anne K.
Jun 30, 2024
I am a small business owner and Ben Auten of ShadowComm has been “my tech guy” since 2006. We’ve never met so all communication has been virtual. That’s worked because Ben is conscientious and responsive. What I value most are Ben’s patience and great listening skills. He hears what I think I need, he hears the pain points my business experienced, and he provides solutions. That could be Ben’s slogan “No drama - Just Solutions”. I’ve never ended an email, phone call or Zoom with Ben and not felt better at the end. I felt heard and I knew Ben has the expertise to get me and my clients to where we want to go. Ben and I will work right up to my tech knowledge level, and then I say to him, “OK, you do that part, that’s too complicated for me/I don’t have the time, etc.” And it will get done and it will be right and Ben will be as patient answering my question the third time I ask it as he was the first two times. We’ve had a monthly hosting and site maintenance agreement since 2006. Ben has designed from scratch two of my websites, including a major business migration and overhaul in 2023-2024. I would never have taken it on without his help and I greatly prefer where my business is today, with Ben’s help. Thank’s Ben!
pro avatar
Chris P.
Oct 13, 2023
I have worked with Ben and ShadowComm whenever I have a web project, for almost 20 years now. The knowledge base/competency, professionalism and diligence of Ben and his team is unmatched. If you need your project done correctly, on-time and in budget, there is no better company to work with. You will not be disappointed.
pro avatar
Thumbtack Customer
Oct 6, 2023
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From Google

From Google

I have worked with Ben and ShadowComm whenever I have a web project, for almost 20 years now. The knowledge base/competency, professionalism and diligence of Ben and his team is unmatched. If you need your project done correctly, on-time and in budget, there is no better company to work with. You will not be disappointed.
pro avatar
Bob C.
Nov 21, 2016
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Hired on Thumbtack

Hired on Thumbtack

Having several domain hosts over the last 15 years due to various situations, I am highly impressed and amazed at the quality of service that Shadowcomm.com provided in the transition of my 3 domains to its server. The transition was quick, professional and with absolutely no hangups. My websites are now better than I could of expected.
Web Hosting
pro avatar
Fran A.
Dec 6, 2016
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Hired on Thumbtack

Hired on Thumbtack

Ben proved his knowledge to us by taking our compressed files and getting them to work properly and uploaded to our new hosting site. I am very impressed with Ben and his willingness to work within my parameters and budgets. Thank you Ben.
Web Design
Credentials
Background Check

Benjamin Auten

FAQs

  • What is your typical process for working with a new customer?

    We like to start off with a free consultation to understand the Customer's vision and requirements for their project. Then we determine the scope of work to be completed, agree upon pricing and timeline and begin work.

  • What education and/or training do you have that relates to your work?

    We've been working in web design, development, eCommerce and digital marketing for over 20 years. We've worked with small, medium and large Clients across many industries including non-profit, financial services, telecommunications, sporting goods, consumer products and home renovation to name a few.

  • What advice would you give a customer looking to hire a provider in your area of work?

    I would say in most cases you pay for what you get. That doesn't mean you have to spend an arm and a leg on your project, but be sure to review the Pro's portfolio and ask qualifying questions around the type of work you are asking them to do. It will go a long way in finding the right fit for your budget.

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