Norton Building and Remodel

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About

Norton Building and Remodel offers “Turn Key” construction services. Experienced in whole home remodels, bathrooms, kitchens, additions, new custom homes, decks, landscaping, and much more. “Turn Key” involves all materials to complete the job; trade and finish materials. Examples of these would be: tile, flooring, drywall, glue, nails, vanities, mirrors, windows, doors, architects, engineers, paint, lighting, stone (granite/quartz, ledger), etc. Norton Building and Remodel specializes in: Custom Home Construction Whole Home Remodel Kitchens Additions Basements Bathrooms Window Wells Light Commercial (Remodels) Within these groupings, we further specialize in: Framing Finish Carpentry Concrete Landscape Windows Tile Flooring Drywall Insulation Paint Cabinets Counter Tops Baseboard Casing Roofing HVAC Plumbing Electrical Lighting Much More

Overview

Hired 17 times

Background checked

10 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

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Services offered

Property type

Residential

Commercial

Projects and media

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Very good 4.5

13 reviews

5

69%

4

16%

3

15%

2

0%

1

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Read reviews that mention:

Jacob L.

Feb 22, 2017

•

Hired on Thumbtack

Will and his team did a great job remodeling a complete disaster of a house! We purchased a rental property that had been completely destroyed by the previous tenants. At first, our project was going to be small; however, that quickly changed. As we got started, it became clear that we would need to replace everything in the house: all new plumbing, electrical, roof, HVAC, kitchen, bathrooms, and just about everything in-between. We even decided to add a bathroom to the master bedroom, and, as everything else, Will took it in stride. Will was understanding, and was willing to accommodate us throughout the project. As our needs adjusted, so did he. Throughout the whole process, Will and the team kept me completely updated, so that I knew what was going on at all times. The team was flexible enough to allow me to hop in complete some of the work on my own to keep costs down. And when we did elect to take on some of the smaller projects, he was willing to walk us through the process and give us pointers. Additionally, when it came to billing and going over the budget, he was always on top of it and kept us informed with price changes and adjustments. Generally, Will is just an all around, great guy. Initially, I chose him because of his great personality. And in the end, I was not disappointed at all. To be fair, that does not mean that we didn't have our disagreements or issues, all projects of this magnitude do! That said, what was great about Will and his team is that they always worked to make sure everything came out great. Whenever changes needed to be made, budgets reviewed, concerns arose, they were all over it. He constantly said to me that he "would do anything for his customers" and that he'd be there for us throughout the process, and he was. Working with any contractor on large or small projects can be tedious, but Will was great and we learned a lot about the process. Tips: 1 - Ask questions!! Will is not afraid to answer them. In the long run, it's only going to help you and him. 2 - Don't be afraid to speak your mind and be upfront. If you are honest about things, the better your experience will be. Will and team will give you a straight forward answer. 3 - Remember to be respectful. It builds trust between the homeowner and the contractor. Will is an honest guy and sticks by his word and work. But the best way to build a great relationship is to remember to treat each other with respect. I know that sounds weird, but really...it does help. 4 - It never goes exactly as planned. Its just the truth, but Will does work very hard to make sure your needs are being meet. In the end, we actually decided to move into the newly remodeled rental instead of keeping it a rental. The work was so great, and the house was so nice, that we just couldn't bear to have someone else enjoy it! Like I said...it never turns out the way you plan! Thank you Will, Sergio, Benji and all others who worked on our house. We couldn't be happier!!

Norton Building and Remodel's reply

Jake, Your review on my company and I is amazing. Yours and other clients appreciation is what keeps me going. I am very happy to hear we have brought life to your new home. Don't hesitate to call, text, or email with any other questions or if you would just like to say hello. Will Norton Owner/President

Home Remodeling

Ingrid M.

Sep 22, 2017

•

Hired on Thumbtack

Norton Building and Remodel exceeded my expectations in every way. The world of contractors is full of sub-standard quality and a lack of reliability, but Norton has demonstrated everything but. My design firm hired him as a tile subcontractor and has since sustained a solid professional working relationship outside of the original project with them on multiple contractor levels. I can't say enough about Norton Building and Remodel!!

Tile Installation and Replacement

Melissa W.

Mar 7, 2017

•

Hired on Thumbtack

We had our basement bathroom finished. We had a few quotes, and even one contractor who said he didn't want to do the job because of what a mess the pipes and plumbing would be to move around. The layout and plumbing had to be reconfigured and Norton Building did a great job helping us figure out the best layout and stayed within our budget. The owner was kind, and always very responsive to our questions and concerns. He and his workers showed up when expected or contacted me when there was a change in schedule. The project took longer than projected, but we weren't in a hurry and so didn't push to have it done faster. The bathroom turned out great. Overall we were very happy with Norton Building.

Norton Building and Remodel's reply

Thank you for taking the time to review my company, Melissa. It was a pleasure working with you and Garth. Bringing your bathroom build out idea to life was thoroughly exciting. Best wishes to you guys and the newborn! You guys were great! Will Norton Owner/President

Bathroom Remodel

Sandra M.

Feb 23, 2017

Norton Building and Remodel's reply

D.T. N.

Jun 30, 2016

Will Norton and Norton Building and Remodel will give you an A+ job! He and his team are highly skilled, competent, and reasonable. Two thumbs up recommendation!

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Will Norton

FAQs

What is your typical process for working with a new customer?
I always like to meet at the project first and foremost. Then the client can give me an in depth walk-through of their hopes and dreams. After learning the design and goals, I take notes and pictures. During the notes and pictures I like to point out any obstacles I can foresee (not all can be foreseen) or anything that may be a code issue. Sometimes certain items need to be added in order to bring it up to current Building Codes or certain design may not be possible because it is against Code and/or Ethics. Lastly, after a nice meeting with the customer I type up a detailed estimate and email it to them. All customers, whether they hire me or not, are more than welcome to call, text, or email with any questions, concerns, or design ideas; any time.
What education and/or training do you have that relates to your work?
I have been in Management for 14yrs. Operations Manager for an Insulation Wholesaler, Operations Manager for an Insulation and Drywall contractor, and Project Manager for a builder. Being on all sides of the business has afforded me the proper time to add more assets to my current character and business philosophy. Some of the assets consist of personal and business work morals and ethics.
What types of customers have you worked with?
All genres of customers.

Norton Building and Remodel

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