FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent and based on the scope of the project, materials, and labor. I provide a detailed written estimate with no hidden fees, and I can offer options to help you get the best results within your budget. Our bids are itemized and in the order the work gets performed.
- What is your typical process for working with a new customer?
My typical process starts with a quick conversation to understand your project and what you’re looking for. Then I schedule a visit to see the space, take measurements, and go over options. I provide a detailed estimate, and once everything is approved, I set a schedule and keep you updated throughout the job to make sure everything goes smoothly.
- What education and/or training do you have that relates to your work?
I have hands-on training from years of working in the field, learning directly from experienced contractors and tradesmen. Both the NWFA and The NTCA offer courses and test that we've completed portions of to become certified installers in both tile and hardwood refinishing. My team and I will be completing the advance courses in both tile and hardwood refinishing by end of year (2027).