What should the customer know about your pricing (e.g., discounts, fees)?
I adjust my pricing according to whether the person can use health insurance or not. After 25 years into my career, I left all insurance panels. It is possible that your insurance may pay for my services, depending on your policy. I do not accept Medicare or Medicaid.
What is your typical process for working with a new customer?
I typically listen to what you would like to accomplish in a phone call prior to meeting.
We discuss my process with you, answer your questions, and go over how Imago Therapy or PACT (Psychobiological Approach to Couple Therapy) might work for you. Fees, finding out whether your health insurance, HSA or FSA will help pay, are logistics we cover and then check our schedules for whether it works to see me in Boulder or Denver. Answering your questions in this conversation helps people to choose more effectively as finding the right fit for a therapist is critical.
What education and/or training do you have that relates to your work?
I have continued educating myself for 30 years to become better at my work with Individuals and Couples. My website is designed to give extensive training examples. It has been very important to me to be up to date with the latest therapies and keep myself engaged in always growing and learning.
How did you get started doing this type of work?
In 1984 I became fascinated with making a difference in peoples' lives and since have continued as I have found great pleasure and satisfaction in being of service in this way. If you read my testimonials, you will get a sense of why people like working with me as well.
What types of customers have you worked with?
I have worked with a wide variety of folks and welcome diversity. It's not uncommon for couples to seek my assistance when they're on the brink of separation. Frequently, I help people gain clarity on how to move forward together, how to fall together rather than fall apart.
What advice would you give a customer looking to hire a provider in your area of work?
The choice of a therapist is extremely personal, so a conversation first is highly recommended. It is often very useful to do a session with someone to get a feel for how they work, what their pace is like, and understand their training/skill level in your area of growth/concern. I find that even a phone conversation helps to choose.
What questions should customers think through before talking to professionals about their project?
It's very helpful to ask what kind of experience a therapist has, their theoretical background and training, and whether they think they can help you. Sometimes just having a list of questions when you call is useful. I like it when my clients ask everything they are concerned about so as to have a good sense of me and how I work.