FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We generally estimate work based on the hours it will take to complete the job. The time it takes to perform a job is dependent upon the complexity of the tree and the location in relation to structures and hazards like power lines.
- What is your typical process for working with a new customer?
The most important thing is listening to the customer and what they are hoping to get as an end result of our services. We typically perform onsite estimates, to be sure we are on the same page. If this is not possible prior to starting the job, we prefer photos of the site and the tree or shrubs needing service along with a detailed description of what you would like done. We provide a written quote outlining all the work to be performed and get confirmation from the customer to schedule the job. When performing the job, we are careful to avoid damage to existing landscaping and structures. We also pride ourselves on our professionalism, so we clean-up all debris and make every effort to leave your property looking as good if not better than we found it. The customer need not be at home when the work is performed, but we are happy to have you observe if you prefer. We are serious about safety so it is imperative that homeowners, pets, children and others are clear of the work area to avoid injury.
- What education and/or training do you have that relates to your work?
Owner/operator, Hunter Townsend, graduated from Colorado State University with a Bachelor of Science in Forestry. He is also an ISA certified arborist.