FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price by the job, because every job is different in many ways, just as every HVAC system in every house is different. We usually need to visually evaluate the job first before being able to bid a price.
- What is your typical process for working with a new customer?
We will talk with the customer about their needs, schedule a time to meet in person to look at and complete the work, or schedule a time to install new equipment if needed.
- What education and/or training do you have that relates to your work?
Formal HVAC training, NATE certification and ongoing training, EPA universal license