Business Computer Assistance
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About
We're proud of the reputation we've developed in Colorado Springs, and our technicians have been serving the area since 1984. Whether your network has been breached, and you're looking to prevent further damages from occurring, or you simply want the peace of mind our services can provide, we'll give your matter the personal attention it demands. We'll create a unique plan for protecting your computers, and our highly experienced team will be by your side each step of the way.
Overview
Background checked
6 employees
37 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, and Square cash app.
Services offered
Computer issue
Computer not turning on
Cracked or damaged screen
Slow computer performance
Virus or malware
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Reviews
Good 4.1
29 reviews
5
72%
4
4%
3
0%
2
7%
1
17%
Lee P.
May 6, 2016
From Google
I would give a zero stars if it was an option. I will never return to this guy's business again, he was the most unprofessional and aggravating person I've ever dealt with. I took my PC in to have a tune up done but when I got it back *ALL* of my personal things were deleted. All of my music, all of my pictures everything, gone. I took it back and all he could do was repeat "I didn't delete anything". Then he ran a program called "undelete" (right in front of me) and found almost all of it! Then refused to restore it to my computer and instead told me to go home and do it myself! Needless to say I lost my temper in this man's store.I had looked up reviews of his store before going, I noticed ONE and it was just as bad as mine but I decided to give him the benefit of the doubt. Don't make the same mistake I did and find someone besides this guy.
Business Computer Assistance's reply
Everyone has there own story.
Mar S.
Mar 19, 2020
From Google
Always willing to help even from remote.
Business Computer Assistance's reply
mar, thank you for your review... happy holidays.
buddy
Brad C.
Jan 25, 2021
From Google
Business Computer Assistance's reply
Faith M.
Mar 5, 2022
From Google
UPDATE: As of May 8, Aplus has yet to "reach out" to me, so clearly they never intended to. Another strong indicator this company is NOT trustworthy.Of most importance is the fact that due to another outage, I had to purchase a refurbished replacement, but it also shut down. Luckily, the vendor is an honest company and sent me another, as we learned the culprits were my PC's cables and some peripherals that were damaging the motherboard. So, Aplus was taking my limited funds instead of solving the issue with my PC.-----------------------First experience was fine, but the second was not. I was not given advance notice for what I was charged, and had no idea of the problems with my computer because I wasn't told or given the opportunity to approve the work or the additional hardware he charged me for. Nor was I given advance notice of the trip charge. As a female and disabled senior on a very low fixed income, I was totally taken advantage of. Then I was saddled with lots of work to set up my pc, which I totally depend on, to where it was before it was "repaired." And recently learned lots of my files are missing and need to be reinstalled. I truly thought I could trust them, especially as an older single woman. So disappointed.RESPONSE: Hint for customer search, Mr. Mondragon: Customer# 3541UPDATE: The problem I experienced when I first contacted Aplus presented itself again on Monday the 14th. Dead. I struggled with placing my trust in any computer repair shops after what I endured with Aplus. Finally was forced to sacrifice part of my savings to purchase a refurbished pc and a recommended SATA USB bay. Waiting for delivery and can only hope this works out for me.And Aplus has NOT reached out to me in any way, even though there is nothing they can do to restore my trust in any vendor in Colorado Springs. As a single woman, I've been burned once too often in this community. MY ADVICE? Stay far away from Aplus!
Business Computer Assistance's reply
Faith, I am truly sorry, but as of now I don't show us Aplus Computer Repair doing any repairs for you. I will look in it to this further and compensate you in some way.
Buddy Mondragon
Owner
cody S.
Sep 14, 2022
From Google
It's really great service
Business Computer Assistance's reply
Thank you Cody, have a great day.
Credentials
Background Check
Buddy Mondragon