FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent, competitive, and tailored to each project’s scope and needs. For insurance restoration work, we work directly with your insurance company to make the process as stress-free as possible—often with little to no out-of-pocket cost for the homeowner. We also offer free estimates, and for non-insurance projects, we provide detailed quotes with no hidden fees. Seasonal promotions or discounts may be available depending on the service, so feel free to ask about current offers!
- What is your typical process for working with a new customer?
We begin by scheduling a free on-site estimate at your property. One of our experienced estimators will meet with you to assess the scope of your project, answer any initial questions, and walk you through the next steps based on your specific needs. Whether it’s restoration, repairs, or a larger renovation. From there, we’ll guide you through the process every step of the way.
- What types of customers have you worked with?
We’ve worked with a wide range of customers; from homeowners needing emergency mitigation services for water, fire, or storm damage, to clients seeking full-scale home renovations and remodeling projects. Whether it’s a quick repair or a major restoration, we have the experience and team to handle it all with care, quality, and professionalism.