|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
About this pro
6 years in business
43 hires on Thumbtack
5 out of 5 - they have been great. So far they are very dependable and Jaime has excellent customer service. She and I are working to make sure our school is clean; Jaime is working hard to listen and implement.Oct 19, 2016VerifiedCosmo S.'s reply
Tracey, a sincere thanks for taking time out of your busy schedule to leave a review. We appreciate you and your support!
Cosmopolitan Cleaning has made a huge difference in the appearance of our office! We are super happy with the job they are doing!!Jul 20, 2016VerifiedCosmo S.'s reply
Melissa, thank you for taking the time to leave us a review. We are happy to improve the cleanliness of your work space. We appreciate your confidence in us.
- What should the customer know about your pricing (e.g., discounts, fees)?We base prices on scope of work, square footage, and type of flooring. Our costs are fair and reasonable. We have two cleaning packages: Basic and Gold cleaning bundles. Please visit our website to see a brief description of each: Basic and Gold Cleaning Package.
- What is your typical process for working with a new customer?Learning a potential new client's initial request consists of basic questions: Type of building, square footage, what types of services, and how many days a week. Once meeting my point of contact, I listen to what the client is saying to ensure I understand their needs; and repeat it back to them so I know we're both on the same page. I will ask questions so I may address all the potential concerns, i.e., are we responsible for recycling. Once our initial walk through has been completed, I complete the preliminary quote and add all the specifics unique to your building and requirements. I then submit the bid within hours; and hopefully, we hear back from you!
- What education and/or training do you have that relates to your work?The staff at Cosmopolitan Cleaning are both professionally trained and college educated. Earning a Master's Degree in Business with an emphasis on Supply Chain Management, the Veteran Operator of Cosmopolitan Cleaning, is a Subject Matter Expert on the psychology behind both cleaning and operations. The owner and operator have over 20 years experience in customer service and quality assurance measures.