FAQs
- What is your typical process for working with a new customer?
Usually we do you do a phone call to set up a free estimate.
- What advice would you give a customer looking to hire a provider in your area of work?
Find someone who specializes in tile and stone. Many carpet cleaners "restore" hard floors, but often there is not training in stone types, pH levels that can harm stone, and the many different types of sealer. Ask your pro questions.
- What questions should customers think through before talking to professionals about their project?
"What type of tile do I have?" / "What is the square footage?" / "Is there missing grout or loose tiles?" / "When do I want to do this?"