What do tile repair professionals do?
Tile repair professionals fix damaged or worn tile surfaces to restore their appearance and function. Their work often includes:
Replace damaged tiles: Pros can remove cracked, chipped, or broken tiles and install new ones in their place.
Reset loose tiles: Tiles that have lifted or shifted can be reattached using fresh adhesive or mortar.
Repair or replace grout: Professionals may remove old grout and apply new grout to improve stability and appearance.
Fix underlying issues: Contractors can check for moisture problems, uneven subfloors, or installation issues that caused the damage.
Blend repairs with existing tile: Pros often try to match replacement tiles and grout so the repaired section looks consistent with the rest of the surface.
How do I find tiles to match existing?
Start by checking for any leftover tiles from the original installation. If you don't have any, bring a clear photo and a piece of the broken tile to a specialty tile store for help with identification. Some tile repair companies also have access to discontinued or hard-to-find tiles, which can make the search easier. You can also ask your pro if they can help you match your existing tile.
What factors affect the cost of tile repairs?
Tile repair costs will often depend on factors like:
The scope of the damage: Repairing a few chipped or cracked tiles will likely cost less than fixing a large area, especially if there’s damage to the surface underneath.
Tile material: The type of tile you have can affect the price. Common materials like ceramic are often less expensive to work with than natural stone, porcelain, or custom tiles.
Location of the repair: A simple floor repair may cost less than repairing tiles in a shower or on a backsplash, which can require more detailed work and waterproofing.
Need for matching tiles: If you don’t have spare tiles on hand, your pro may need to spend time sourcing matching ones, which can add to the cost if the tiles are rare or discontinued.
Underlying issues: Sometimes a broken tile is a sign of a bigger problem, like water damage to the subfloor. Fixing these foundational issues will increase the project’s total cost.
Can I see reviews before hiring a tile repair professional?
Yes, you'll have access to customer reviews on Thumbtack to help you make an informed decision before hiring a tile repair professional.
Is it free to use Thumbtack to find tile repair professionals?
Yes, Thumbtack is free to use to find tile repair professionals. You can request cost estimates, contact pros, compare prices, and book services at no cost.
What are people who fix tiles called?
People who fix tiles are generally called tile setters, tile installers, or simply tilers. These professionals specialize in laying and repairing tile on surfaces like floors, walls, and backsplashes. For smaller projects, you may also find that a general handyman has the skills to handle the repair.
What should I expect during a tile repair service?
During a tile repair service, a professional will typically do the following:
Initial inspection: The pro examines the tiles, grout, and underlying surface to identify the damage and its cause.
Removing damaged materials: Cracked tiles or deteriorated grout may be carefully removed without disturbing nearby tiles.
Surface preparation: The underlying area is cleaned and prepared so new tiles or grout can bond properly.
Tile or grout repair: Replacement tiles are installed or grout is reapplied to restore stability and appearance.
Final cleanup and inspection: The technician cleans the area and checks that the repaired section is secure and properly aligned.
How do I hire a good tile repair company?
Good ways to find the right tiler include:
Get several estimates: A good estimate should break down the costs for materials, like matching tiles and grout, as well as labor and cleanup. It should also include a clear project timeline.
Read their reviews: Good reviews often mention punctuality, clean work, and a seamless repair. Be wary of comments about mismatched tiles, messy grout lines, or repairs that didn't last.
Look at their portfolios: Look for before-and-after photos of repairs similar to yours. Check for clean grout lines and how well the new work blends with the existing tile.
Find out if they have warranties: Ask if they offer a workmanship warranty. This can cover you if the new tile comes loose or the grout cracks soon after the job is done.
Ask important questions: Before hiring, ask how they plan to match the new tile and grout, what steps they'll take to protect the surrounding area from dust, and if they offer a warranty on their repair work.
How can I tell if my tile needs professional repairs?
Common signs that indicate it’s time to hire a professional for tile repair include:
Cracked or chipped tiles. If you have more than one or two damaged tiles, a pro can find a close match and install them properly to prevent further cracking.
Loose or hollow-sounding tiles. When tiles move or sound hollow when tapped, it means the adhesive has likely failed. A professional can usually diagnose the cause and securely re-bond them.
Crumbling or stained grout. Grout that is falling apart, permanently discolored, or has recurring mold can’t protect your subfloor. It often needs to be completely removed and replaced.
Buckling or “tenting” tiles. If your tiles are lifting up from the floor and creating a ridge, it’s a sign of a bigger issue, like moisture or expansion, that needs an expert diagnosis.
Signs of water damage. Water stains on walls or ceilings near the tile, soft spots, or a musty odor are red flags. It’s best to call a pro right away to find the leak and prevent serious structural damage.
