Rocky Mountain Upholstery Co

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Introduction

With over 30 years of experience in the trade we are able to confidently offer a high level of experience and quality as well as knowledge in our trade. We consider ourselves a one stop shop for all your upholstery needs. We enjoy working with all aspects of our trade from your heirlooms to your aircraft.

Overview

Hired 1 time

Background checked

5 employees

35 years in business

Business hours

SunClosedMon10:00 am - 6:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Reviews

Good 4.3

40 reviews

5

78%

4

5%

3

0%

2

5%

1

12%

Past Customer

Nov 8, 2018

·

From Google

They were nice people but the quality of work isn't very good. All the wires under the seat were pulled out and left hanging and some of the glued pieces were not sticking. Also the stitching isn't very tight. The seamslook like they are pulling apart already after a few weeks. I ended up going back 3 times. Didn't order the right material when I dropped the seat off the first time. Had to go back to get the seat so I could use the car while waiting for material. Dropped the seat off again. Picked it up two days later. Got home and put the seat in and the seat heat didn't work. Took it back to get that fixed. I live an hour away. Ill probably take it somewhere else in a couple of years to be redone. I didn't complain about the $700 price tag to just fix a seat cushion. But I expect quality work for that price. Someone needs to check the quality of the work before it leaves the shop.

Rocky Mountain Upholstery Co's reply

I am very sorry for the experience you have had. I would like to have the opportunity to completely Re-upholster your seat bottom AT NO CHARGE and credit you for your travel time. Quality & Customer service is very important to us as well !

Past Customer

Jul 27, 2020

·

From Google

I was told that a dirtbike seat was going to take three weeks and $140 to recover. I agreed because I wanted it to look nice. They said that it might be done sooner because it was a small job. 5 days before the 3 week mark I called and spoke to a man who told me that the job was taken by one of his sub contractors and he didn't know the shop schedule all while being rude! I stopped by the following monday to check on it and again they guy was very rude and said it would be done by the end of the week which is two days over 3 weeks keep in mind its a dirtbike seat. If he had apologized and been courteous things would have been a lot different. They were high priced very rude and not able to finish the job in the time they alloted. Do not I repet do not bring anything to them heaven forbid it had been a hotrod. They cant even do a dirtbike seat!!!!!!

Rocky Mountain Upholstery Co's reply

You must have the wrong Upholstery shop because we do not sub contract our work out to any one! All work is done here on the premises.

Past Customer

Oct 7, 2018

·

From Google

You have to purchase ONLY material they provide; 300% mark up...what you can purchase online directly from fabric stores. Seams simply dishonest, but guess that's their business and rules.

Rocky Mountain Upholstery Co's reply

Our mark up is %50. This is an industry standard set by our suppliers.

Past Customer

Jun 1, 2019

·

From Google

Great family business that meet the needs for your furniture and vehicle upholstery. A very large variety of materials to choose from with professional installation and application.

Rocky Mountain Upholstery Co's reply

Thank you very much for the great review. It was very nice working with you

Past Customer

Jan 24, 2020

·

From Google

Great job, only request is more updates as far as status.

Rocky Mountain Upholstery Co's reply

Thank you very much for the review and suggestion we will address it

Credentials

Background Check

Steven Gross

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We do offer discounts for military and seniors. We price our services by time and materials. Competitively priced
What is your typical process for working with a new customer?
We need to see your project first. Visit our website to book an appointment at our showroom or get your estimate online.
What education and/or training do you have that relates to your work?
We are a family owned and operated business with over 30 years experience.

Rocky Mountain Upholstery Co

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