FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is tailored to each project and depends on its size, complexity, and the client's specific priorities. This ensures a fair, customized solution that balances quality, efficiency, and value.
- What is your typical process for working with a new customer?
- On‑site evaluation to understand the damage and client priorities. - Define services, timeline, and resources tailored to the property’s needs. - Formalize scope, payment terms, and expectations for transparency. - Begin restoration work with certified processes and clear communication. - Provide progress reports and answer questions to ensure peace of mind. - Final walkthrough to confirm satisfaction and deliver a restored property.
- What education and/or training do you have that relates to your work?
Best Option Restoration of NE Denver is certified by the IICRC — the gold standard in restoration and microbial remediation. Our owners hold Bachelor of Science degrees and bring over 20 years of experience in project management and leading remediation teams on high‑profile jobs. This combination of advanced certification and proven leadership ensures every project is handled with technical excellence, professionalism, and care.