FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is competitive with most other companies. The old saying is " Good work is never cheap, and cheap work is never good." I always provide a one year labor warranty and typically 90 day, or whatever the manufacture offers, on parts.
- What is your typical process for working with a new customer?
I do my best to be upfront and be clear with my customers. I try to offer different solutions that may be more cost effective. ie ebay or amazon. Used parts vs new. I will always explain if we need to work on a primary problem and that there may be an underlaying problem that will have to be addressed. There is never a charge for additional work for underlaying issues.
- What education and/or training do you have that relates to your work?
Being a handyman and former auto mechanic, I have plenty of understanding of how things work. I'm able to read schematics and test components rather than just guess and replace parts. I am working on my type 1 refrigeration license. this is a long process and the tools for working on refrigeration, are costly and need certification as well. it's been a slow process, but it's coming along.