FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At ALC Chimney Service, we offer transparent pricing for chimney sweep, repair, and fireplace maintenance with no hidden fees. Our competitive rates include discounts for annual chimney cleaning packages and multiple services like cap installation or inspections. Contact us for a tailored chimney service quote.
- What is your typical process for working with a new customer?
Our chimney sweep process starts with a consultation to understand your fireplace needs, followed by an on-site chimney inspection. We provide a clear estimate for chimney repair or cleaning, schedule the service, complete the work professionally, and offer fireplace maintenance advice.
- What education and/or training do you have that relates to your work?
Our technicians at ALC Chimney Service are certified in chimney sweep, fireplace repair, and safety standards, with ongoing training in chimney inspection and maintenance techniques. We deliver years of hands-on experience in all chimney services.