FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Clean Obsession Chimney Services LLC, we offer transparent and upfront pricing—no hidden fees, ever. Our rates are competitive and affordable, with free estimates available before any work begins. We also provide seasonal discounts, bundle deals for multiple services (like chimney + air duct cleaning), and special offers for repeat customers and seniors. Your satisfaction and trust are our top priorities.
- What is your typical process for working with a new customer?
At Clean Obsession Chimney Services LLC, our process for working with new customers is simple, transparent, and focused on your convenience: Initial Contact & Free Estimate – We start by discussing your needs over the phone or online, then provide a free, no-obligation quote based on your service request. Scheduling the Appointment – We find a time that fits your schedule and confirm all details before arriving. On-Site Inspection – Our certified technician performs a thorough inspection of your chimney, air ducts, or dryer vent to identify any issues. Professional Cleaning or Repairs – We complete the job using specialized equipment and proven techniques to ensure safety, efficiency, and cleanliness. Final Walkthrough & Guarantee – After the work is done, we review everything with you, answer questions, and back our services with a 100% satisfaction guarantee. We make it easy, honest, and hassle-free from start to finish.
- What education and/or training do you have that relates to your work?
At Clean Obsession Chimney Services LLC, our team is made up of highly trained and certified professionals with years of hands-on experience in chimney, air duct, and dryer vent cleaning. Our technicians have completed: National Chimney Sweep Training Program covering inspection, cleaning, and safety standards. HVAC Air Duct and Ventilation Certification, ensuring proper air quality and system efficiency. Fire Safety and Prevention Courses, focusing on eliminating chimney fire risks and maintaining code compliance. Ongoing industry training to stay updated on the latest tools, techniques, and safety regulations. We combine formal education with real-world expertise to deliver safe, thorough, and professional results every time.