FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We only get paid when rent is collected. We invest time upfront to understand you and your property and to determine whether we are the right fit. Fees are determined together based on objective factors like property type, number of units, and portfolio size. No hidden fees. No long term contracts. Cancel anytime if we are not the right fit.
- What is your typical process for working with a new customer?
We start with a brief conversation to understand you, the property, and your goals, and to confirm fit. If aligned, we conduct a full property walkthrough, review market positioning, and set clear expectations for leasing and ongoing management. Once onboarded, we handle tenant placement and day-to-day management with clear communication and consistent reporting. Simple process. No surprises. Once the management agreement is signed, we take over everything. That includes: • Marketing your property across major rental platforms. • Scheduling and managing showings. • Running advanced tenant screening reports (credit, criminal, eviction, income, and more). • Drafting leases through a Colorado real estate attorney. • Coordinating move-ins, maintenance, and ongoing tenant communication. If you already have a property manager or a tenant in place, we handle a smooth and professional handoff with no disruption to you or your renter. Whether you're stepping away from self-management or switching from another company, we take care of it all.
- What education and/or training do you have that relates to your work?
We bring a strong mix of professional training, 35+ years of industry support, and personal experience to property management. As part of the All County Property Management network, we completed in-depth onboarding and operations training through the national franchise. We also stay current with ongoing education, including the REALTOR Code of Ethics and Colorado legal compliance. These programs help us follow industry best practices while protecting your investment. We operate under a Colorado employing broker to meet all regulatory standards. Beyond formal training, we have lived this business. After selling our home in Arizona, we spent nearly a decade as tenants in Seattle and Denver. We also traveled for a year across North America, living in more than a dozen rental homes. That gave us a deep understanding of what makes a rental feel like home and what can make it feel like a problem. We’ve also owned multiple homes, invested in rental properties, and flipped houses. Today, we live at the base of Green Mountain, which puts us right in the heart of the communities we serve. We manage properties throughout Denver, Lakewood, and Glendale, including neighborhoods like Washington Park, Hilltop, Cherry Creek, and Cory-Merrill. I also bring over 25 years of experience in operations and strategic leadership with global brands and private equity firms. We apply that same level of discipline, service, and care to every property we manage.