FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes. It's based on square footage as well as linear footage of finished edging. Stone is subjective to where it is selected and what color is selected.
- What is your typical process for working with a new customer?
Meet with them to find out what their project is all about, get measurements and send over a rough estimate. Then have customers go select the stone they would like to get their tops made up in. Once the selection is made we can finalize the quote and get the project under contract. We will then schedule template/ measurement that usually can happen within a week of the contractt signing. After templating we will schedule the installation 7-10 business days after that.
- What education and/or training do you have that relates to your work?
We educate our customers about different types of stones and what to expect for maintenance and care.