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Water Damage & Mold Remediation
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Water Damage Cleanup and Restoration
Juan was excellent at identifying the underlying issue to our leak and got the damage care of before it became a bigger issue. I highly recommend AquaDry servicesMar 12, 2019Verified
I had a water leak and these guys were quick to respond, quick with the repairs, while still doing high quality work, and went above and beyond, working after hours, and even coming to home depot to help us decide which item to purchase. I would highly recommend these guys to anyone.Feb 12, 2020
The team at Aqua Dry Restoration helped our family with a flood caused by a pipe burst. Such a nightmare! We had water leaking from our third level down to our basement. They arrived on time, helped me make a claim with my insurance company and started on the spot! Not only did we get help with the water dry out but they were able to help us with the remodel. Thank again to such a great local company! They come highly recommended.Feb 20, 2019
Mold Inspection and Removal
Great service very personable technician! So here’s why I downgraded this company. I contacted them through this site so I could get an estimate on mold removal. You see I’m trying to sell my house and I need documents to prove work has been done. He came out to find no mold just wear and tear. He was super nice and said hey there is no mold here. I won’t charge you if you review me on thumbtack. So I went and reviewed him needing the report to sell my house. Giving him 5 stars but then I waited a couple of days no email. I called him said hey can I get that documents to prove no mold he said ya I’ll text you when I’ve sent them. A couple of days go by nothing so I emailed him telling him I’ll change my review still nothing. Ignoring someone who you told to review you is a great way to get a 1 star review! Listen to people and fulfill your promises!Jul 28, 2019VerifiedAqua Dry Restoration Co.'s reply
After speaking to Jared there was some miscommunication and unfortunately Thumbtack wouldn’t let him remove this negative review. The issue was resolved and he has received the paper work needed.
We hired this company due to a leak in one of our bathrooms, they assured us everything would be handled right away and they kept their word. They billed our insurance directly and saved us the headache. Thanks again!Feb 27, 2019
- What should the customer know about your pricing (e.g., discounts, fees)?We provide FREE evaluations and estimates! A 10% discount is given to our veterans and senior citizens. We offer competition-base pricing.
- What is your typical process for working with a new customer?The first step is scheduling a day and time that works best for the customer for one of our certified technicians to come analyze the job and give an evaluation. We work directly with insurance companies after damage evaluation.
- What education and/or training do you have that relates to your work?Our technicians and company are IICRC certified.