What education and/or training do you have that relates to your work?
I maintain 40 hours of continuing education every two years based on licensing requirements. I do this to continue my growth in this field and to fulfill required hours.
What questions should customers think through before talking to professionals about their project?
People are afraid to seek out a counselor. Actually finding a counselor is easier than buying a new car. Look for the individualized skills that he/she advertises and see if it sounds like the right fit. You can always try a counselor out and if it is not the right fit go elsewhere.