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Hired 14 times
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Michael was on time, courteous, and did an outstanding job fixing our tile issue. Seriously, I can not recommend him highly enough!Feb 1, 2020Verified
Countertop Repair or Maintenance
Came masked which I appreciated. Came up with solution that saved money then fixed scratches that had been there for 4 yrs. Great experience.May 19, 2020Verified
Joe & Maria D.
Sink or Faucet Installation or Replacement
Aaron did a phenomenal job replacing our old undermount sink cutting the stone and installing the new sink. Highly recommend!Feb 13, 2020Verified
They were great. Will use them again for my stove cutNov 23, 2020Verified
Courtesy, respectful, informative.Jul 27, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Our prices are competitive and constantly checked to ensure we are charging our clients fairly. We have discounts for military or senior citizens as well as discounts for return business and referrals. For most services there is a minimum charge of $125. The more complicated and evolved services start at $225.
- What is your typical process for working with a new customer?Our process when working with a new customer is getting to know the needs of their project. From there all the information is put in our automated system and we schedule a free estimate. We like to do estimate and recommendations of all possible work at once. When we work for someone it is for the long term maintenance. Your not just a customer, but a client for Prostone Services.
- What education and/or training do you have that relates to your work?Our technicians have years of experience in counter-top fabrication, stone restoration, tile installation and tile repair. We also ensure training with the most up to date procedures in the field and training in chemistry and geology. All to ensure no matter what your specific job needs are it will be taken care of correctly and professionally.