FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1. A Credit Card Number must be given at time of scheduling an appointment for plumbing services. 2. Cancellation Policy: Clients must provide at least 24 hours' notice to cancel a scheduled appointment without incurring a $100.00 cancellation fee. 3. No Show Fee: Clients will be charged $100.00 and a travel fee if the property/scheduled appointment is not accessible by our plumbers. 4. We charge $230.00 an hour with a one hour minimum plus any Plumbing Materials used. 5. We charge $160.00 for an in person Plumbing Diagnosis. 6. We charge $100.00 for an in person Plumbing Estimate. 7. Many of our Plumbing Services have a flat rate price. We offer a 5% discount for all Active Military, Retired Military, and Seniors
- What is your typical process for working with a new customer?
1. Streamline Plumbing, LLC gathers as much information about the Plumbing Service the customer is inquiring about. 2. Streamline Plumbing, LLC obtains the address for the person/persons resposible for payment and owner of the property we will be providing the service. 3. Streamline Plumbing, LLC will schedule a time and day for the service that is best for the customer.
- What education and/or training do you have that relates to your work?
My name is Michele Wirth. Before I started running Streamline Plumbing I was a Pharmacy Technician for over 25 years. This position helped me with the demands of running Streamline Plumbing. My husband is Brian Wirth/Owner/President of Streamline Plumbing. We run Streamline Plumbing together. With his experience in the field and my dedication to providing great service we make a great team.