If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Expert service from a company that truly cares about our customers. We will go above and beyond to help our customers. We complete the major repairs that many companies will not and should not attempt. We have 20+ years experience repairing appliances. We have worked for many appliance repair companies over the years and our goal is to be the best. We do not charge more for weekend or evening emergencies. The companies that charge the least to get in the door, usually charge the most to complete the repair. Don’t be fooled. We will always be honest and straightforward with our customers. We look forward to helping you.
Thank you,
Marcus Gray
Overview
Hired 79 times
16 similar jobs done near you
Background checked
2 employees
3 years in business
Business hours
Sun9:00 am - 6:00 pmMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Appliance type
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Exceptional 5.0
30 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Kim D.
Mar 25, 2025
•
Hired on Thumbtack
They were very responsive and showed up as scheduled. They knew what part was needed and were able to quickly replace it. I would recommend them for any appliancerepair.
Details: Washer or dryer • LG • Residential
Appliance Repair or Maintenance
Cori L.
Feb 10, 2025
•
Hired on Thumbtack
They answered my request within 15 minutes, scheduled the next day and repaired the following day after the parts were delivered. Great communication, even following up with me the following day after the repairs were done to make sure everything was OK.
Details: Refrigerator • LG • Residential
Appliance Repair or Maintenance
Jolene W.
Mar 11, 2025
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Hired on Thumbtack
Markus is the best and the communication from his office was spot on! Excellent work and honest. He could’ve sold me a part but instead figured out how to fix what I had. Then suggested he could change the direction that the dryer opened so it was more convenient for me to load, something I didn’t know was possible. I highly recommend this company. I will absolutely use them in the future for my appliancerepair.
Details: Washer or dryer • Whirlpool • Residential
Appliance Repair or Maintenance
Rob H.
Jan 30, 2025
•
Hired on Thumbtack
Came in and fixed our washing machine right before the entire family came for Christmas. A+ job would hire them again. Thank you!
Details: Washer or dryer • Maytag • Residential
Appliance Repair or Maintenance
Patricia O.
Feb 20, 2025
•
Hired on Thumbtack
NOCO Appliance responded as soon as I posted a need for a repair. Marcus was out Monday morning to repair my washing. He was able to get it running so I could use it despite the fact that I needed a part that had to be ordered. He was able to procure the part and finish the repair Wednesday evening for a very reasonable price.
I will definitely call NOCO Appliance the next time I need a repair.
Details: Washer or dryer • GE • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Marcus Gray
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our service call fee covers our trip charge and a complete diagnosis of the appliance. The service call fee always goes towards the cost of repair. Not believe any company that states that they are waving any charge. These companies are not honest.
What is your typical process for working with a new customer?
We provide excellent service to all of our customers. Weather they use us for the first time or every time.
What education and/or training do you have that relates to your work?
I graduated Fred’s appliance University in 2009. I’ve been repairing appliances with multiple different companies over the last 15 years. We specialize in refrigeration.
