Next Step Communications, LLC

contact for price

Select a service

Zip code

Features wanted

Features already owned

Number of cameras needed

Sorry this pro can’t do your job, but we know other pros who can.

Check them out

Introduction: We love what we do and it shows with the skill and workmanship we put into every job. We make it a priority to work with our customers so they can make informed decisions throughout the entire installation process. We can present for different options, who those that know what they want, but not have the knowledge to do it themselves. We strive to maintain the delicate balance of product quality and cost effectiveness. We are honest and upfront with our pricing so there are no surprises at the end of the installation. What makes us stand out the most is the skill and expertise of our employees. All have years of experience in our field, have gone through background checks and we would be proud to send any one of them to any installation and represent our company. Because of this, we are confident enough in our work to offer a year warranty on our labor. Not many companies offer a warranty like this. Each job and each customer are different and we take care to offer services and products that would best fit the job. It is details like this, that makes our company stand out. Much of our work is from referrals and we consistently receive 5 star reviews. This business gives us and our employees the chance to get out of the cubicle and into a field where we interact directly with our customers. We are a team that have been working together for a long time and the comradery that comes with that is priceless. We also have a lot of fun, both with each other as well as our customer. We often end up becoming close friends with our customers.

Overview

Hired 37 times

5 employees

14 years in business

Payment methods

Ask this pro about their preferred payment method.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2017

Featured Projects

36 photos

Specialties

Features wanted

, , , , ,

Reviews

Excellent 4.9

32 reviews

5

97%

4

0%

3

0%

2

3%

1

0%

Garret V.

Jun 4, 2015

·

Hired on Thumbtack

Home Security and Alarms Install

David S.

Mar 28, 2016

mount tv

Chuck s.

Apr 6, 2016

Jason and his associates showed up on time, were professional and courteous. They removed our outdated camera system, installed a complete new system, and configured it to our liking. All of these gentlemen were very helpful and took their time to make sure we understood how the system operated. They set up our remote viewing on each of our cell phones and laptops. At this time we have had the system installed for a month and are absolutely delighted with our purchase. I had two questions pop up within the last month, and both times I called, Jason took his time to walk me through step by step what I was trying to accomplish. Thanks from the Central City KOA Campground.

Ron S.

Aug 24, 2016

Professionals in every way. We had a great experience with the owner Jason and the whole crew at NSC. They installed two A/V systems including a 75" hdtv, as well as security camera's on the exterior of the house. When we first met with Jason to discuss our project, there was no doubt that he was very knowledgeable and experienced and informed us about technology that we weren't aware of. It was an extensive installation on two floors, a deck and the camera's that were installed under the eaves were up to 35' high. They knew how to handle every obstacle. It was impressive to watch. The same goes for their ability to program the equipment as well as apps for our cell phones to control it. All in all we couldn't be more pleased. Since then, we have had our questions answered promptly. Jason really will be there when you need further instruction later. Look no further.

Steve S.

Aug 25, 2016

I hired Next Step Communications to wire additional cat 5 connections in my house. My goal was to get video heavy components like Xbox and Apple TV on a hardline to leave wifi exclusively for mobile devices. I also wanted my main router moved and a switch added to provide additional hardline connections for office computers and a printer. One of the biggest challenges was that the Xbox and Apple TV are in a finished basement. They were able to snake new cat 5 cable from the outside through a drop ceiling to the main network panel in the middle of the house (~25 feet). Only two small drywall holes that they patched. They also moved the router, set up the office hardlines, and tested to make sure everything was working. They were knowledgeable, competent, polite, and had the skills to do the job. Their pricing is also reasonable. I've used them on additional smaller projects and have always been pleased. I’ve also recommended them to a few friends who have always been happy with their work.

FAQs

What is your typical process for working with a new customer?
We first like to talk to the customer on the phone about their thoughts for the project. Then if the project is not cut and dry we like to visit the site to get a better idea of all our options for the install. Then we put together a written estimate for the equipment, materials and labor. Once the customer agrees upon the suggested products and pricing we get them scheduled and installed. All features and operating features of the system is shown to the customer and Any questions are answered we are always available for follow up questions after the installation.
What education and/or training do you have that relates to your work?
All of our techs have many years of infield training working with all types of equipment and customer needs.
What types of customers have you worked with?
We work with a wide range of customers from young and technical. To elderly and frustrated with technology. In both cases we find the right fit by listening to what their needs are and do out best to make it happen. In most cases people just want things to be simplified and operate smoothly.