FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the size of the space and how strong the odor is. We provide upfront quotes with no hidden fees. Discounts may be available for first-time clients, multiple units, or repeat service. No obligation estimates.
- What is your typical process for working with a new customer?
We start with a quick call or message to understand the odor issue and the size of the space. After that, we provide a clear quote and schedule the service. On the day of treatment, we prepare the area, perform the ozone treatment, and give post-service instructions for safe re-entry.
- What education and/or training do you have that relates to your work?
Our team is trained in professional ozone odor removal and air sanitation techniques. We follow industry best practices for safe and effective ozone use. We are certified by the National Odor & Air Institute (NOAI) and have hands-on experience treating residential, commercial, and vehicle odor issues.