Pro Power Rooter
About this pro
Mark was great, incredibly cordial and helpful. Not only that but he was quick and efficient which allowed me to get on with the rest of my day. I would highly recommend him to anyone.Jun 6, 2016Verified
Mark was outstanding. I had two leaking shower handles with very old plumbing, and a brand of stems that are hard to locate. He took time during the quote process to understand my specific needs and give a fair price. During the work, he kept me updated of what was needed, and kept the price low, even though more work needed done than we originally expected. The work was exactly what was needed, and his expertise prevented me needing to get more drastic, costly work done. Thanks, Mark!Jan 18, 2014Verified
- How did you get started doing this type of work?From my Dad when I was a teenager.
- What types of customers have you worked with?The most calls we get are for main lines, kitchen sinks, and clearing clogged toilets. We clean out any type of drain and also do small plumbing repair work too.
- Describe a recent project you are fond of. How long did it take?We had a customer in Colorado Springs who called in for a Drain cleaning sometime in August last year that was needing a Drain Cleared for a clogged drain in is home. So we arrived there within an hour of his initial call to see what the problem was. His drain had been clogging up for weeks and he tried his own methods like using a handy drain snake he bought at a plumbing store. The repeated usage of his store-bought drain snake, just wouldnÃ¢ÂÂt do a the job for him! No matter how hard he tried to fix the problem, the drain simply would not unclog. The water flow for the drain was completely plugged and nothing would go down the drain. The plumbing drain technician who was first on the scene said he found the customer to be very upset and had tried everything he knew to unclogged the drain. He used methods including products like CLR and Drain-O, but never could fix the problem. Our technician then diagnosed the problem and used our Drain Snake and camera to find and fix the problem. Within minutes our technician had found the problem and removed the clog. After the drain cleaning was done we never expected to hear from that customer again. Then we noticed a customer appreciation letter in our mail box from that very same customer saying Ã¢ÂÂthat was the best drain cleaning job I have ever seen!Ã¢ÂÂÃ¢ÂÂ Thanks to you guys at Pro Power Rooter. We are really excited hearing our services getting noticed and when we help with peopleÃ¢ÂÂs problems they recognize our hard work.