The Factors of M
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- What should the customer know about your pricing (e.g., discounts, fees)?
Every job is different
- What is your typical process for working with a new customer?
Depending on the work that is being requested, the process could include after an initial phone call, reviewing the website and verifying everything such as SEO and Analytics are in place correctly, reviewing search results to ensure the company has a good presence online, browsing social media pages to ascertain if their campaigns are working, looking for consistency in their branding strategy, a possible office visit, and much more.
- What education and/or training do you have that relates to your work?
I have a degree in International Business and Marketing, 7 years of International Corporate marketing & Advertising Experience in over 40 countries, 13 years of small business experience, I am the Public Relations Chairwoman for my local Rotary Club, I belong to a Chamber of Commerce organization, and I provide free design services to local non-profits.