FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Discounts are given to recurring customers. There is a $50 cancellation fee for cancellations less than 24 hours.
- What is your typical process for working with a new customer?
Customers can book a cleaning in 60 seconds. Simply visit our website select your number of bedrooms, bathrooms, add any extras and pay... that's it! If you have questions our Tribe Members are available 24/7 via live chat on our website.
- What education and/or training do you have that relates to your work?
All of our Cleaners are trained in the classroom and in the field (cleaning houses). They are also background checked.