FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do not have complicated pricing. It is straight forward, based on what the client's needs are and the length of the event.
- What is your typical process for working with a new customer?
Our typical process working with a new customer is to first make phone contact. After having a brief phone conversation, we then set up a time to meet with our client to go over their vision of their upcoming event. Once we are hired we send them and email recapping our conversations, and include in the email our Wedding Party List, which is a Word Document for the client to fill out in terms of activities they want covered at their event, genre of music they want played and not played, etc. We also include our Insurance, Certificate of Liability and Contract specifying every detail we discussed. We advise the customer at this time that we are available for any questions they may have and advise to have the Wedding Party List back to us within 30 days of their event. Once we receive the Wedding Party List back we review the list very carefully and circle back with our customer to go over every aspect of the Wedding Party List to make sure we are both on the same page with the information they have provided. Once we have finalized the Wedding Party List, we suggest that our client forward the Wedding Party List to their Event Planner to make sure that we are all on the same page; Venue, Customer and DJ. We feel it's better to be proactive to ensure that our client's vision is fulfilled.
- What education and/or training do you have that relates to your work?
Of course we are constantly staying up with the latest technology and latest music. We are able to do this by way of on line DJ resources, networking and also by way of our customers and what their requests are.