If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hi, I’m Viviane!
With over 2 years of hands-on experience in professional house cleaning, I proudly founded Family Cleaning Services with one clear mission: to provide reliable, high-quality cleaning that truly makes a difference in your home and daily life.
We understand that your home is your safe space. That’s why we treat every property with the highest level of care, attention to detail, and respect. From kitchens and bathrooms to bedrooms and living areas, we focus on the small details that make your space feel fresh, organized, and welcoming.
At Family Cleaning Services, we don’t just clean — we care. Our team is committed to:
✨ Consistent, dependable service
✨ Detailed and thorough cleaning
✨ Professional and friendly communication
✨ Flexible scheduling to fit your needs
✨ 100% customer satisfaction
Whether you need recurring cleaning, deep cleaning, move-in/move-out service, or a one-time refresh, we’re here to help make your home shine.
When you hire us, you’re not just booking a cleaning service — you’re choosing peace of mind, reliability, and a team that truly values your trust.
Let us handle the cleaning so you can enjoy more time with your family and focus on what matters most.
We look forward to serving you!
Overview
Hired 22 times
Serves Naugatuck, CT
Background checked
5 employees
2 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Venmo, and Zelle.
Services offered
Cleaning type
Extra services
Interior window cleaning
Fridge cleaning
Oven cleaning
Laundry
Pets
Houses with pets
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and value.
Very good 4.6
23 reviews
5
87%
4
4%
3
0%
2
0%
1
9%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Laura J.
Aug 1, 2026
•
Hired on Thumbtack
Vivianne is the sweetest and she and her husband do a good job cleaning! They even brought their son to help out. Would hire again.
Details: 1 bedroom • 1 bathroom • Standard cleaning • No pets in home • Every 2 weeks
House Cleaning
Alison D.
Jun 9, 2026
•
Hired on Thumbtack
I had a deep cleaning. They worked so hard and cleaned every inch of my home and inside the fridge! They are a lovely couple and I'm hiring them to come monthly. I highly recommend them!!
Details: 1 bedroom • 2 bathrooms • Deep cleaning • Window cleaning (interior) • Baseboard cleaning • Basement cleaning • Pets in home • Once a month
Family Cleaning Services's reply
was a clean pleasure in your house, you are an amazing person impossible not to like you.
House Cleaning
Janay C.
2 weeks ago
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Hired on Thumbtack
I highly recommend Family Cleaning Services! They were thorough, punctual, professional, and paid great attention to detail.
As a wife, mom, and someone who wears what feels like a million other hats, keeping up with everything can be a lot. Walking into my home after their deep clean gave me an immediate sense of peace and relief. There’s truly something about coming home to a clean space and knowing that’s one less thing on your checklist.
They did an amazing job, and I’m so glad I decided to give them a try. I will definitely be using their services consistently on a monthly basis. If you’re looking for a reliable cleaning company that takes pride in their work, I highly recommend them!
Family Cleaning Services's reply
Thank you so much for your beautiful review!
We are truly happy to know that our deep cleaning brought you a sense of peace and relief. That means a lot to us.
We understand how busy life can be, especially when you are taking care of so many responsibilities, and it is a pleasure for us to help make your home feel clean, comfortable, and cared for.
Thank you for trusting Family Cleaning Services. We are very grateful for the opportunity and look forward to continuing to take care of your home every month!
House Cleaning
Kimberly E.
Apr 3, 2026
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Hired on Thumbtack
I hired this company after a tenant left our apartment very, very dirty. The cleaners went above and beyond in cleaning everything from the fridge, to the baseboards, to dirt stains on the doors. I highly recommend and will hire them again.
Details: 2 bedrooms • 1 bathroom • Move out cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Baseboard cleaning • Interior cabinet cleaning • No pets in home • Just once
House Cleaning
Kevnesha B.
Jan 16, 2026
•
Hired on Thumbtack
We worked with Family Cleaning Services multiple times and it was a pleasure each time. We had office cleanings and my personal home cleaned. The places were left spot less, smelling fresh and looking brand new. I’d highly recommend and I’ll be using their services more.
Details: Office • Once or twice a month • 5,000 - 6,000 sq ft • 11 - 15 windows
Commercial Cleaning
Credentials
Background Check
Viviane Souza
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the home, condition, and type of service requested (standard cleaning, deep cleaning, or move-in/move-out). We provide clear quotes upfront with no hidden fees. Discounts may be available for recurring services (weekly, biweekly, or monthly). Our goal is to offer fair pricing while maintaining high-quality service.
What is your typical process for working with a new customer?
We start by understanding your specific needs, home size, and expectations. After discussing the details, we provide a customized quote. Once approved, we schedule the service at your convenience. On the cleaning day, we arrive on time, fully equipped, and ready to deliver a detailed and professional service. After completion, we ensure you’re satisfied and open to feedback to maintain long-term quality.
What education and/or training do you have that relates to your work?
I have over 2 years of hands-on experience in professional house cleaning. Through experience and continuous practice, I have developed strong skills in deep cleaning techniques, proper product usage, time management, organization, and attention to detail. We follow professional cleaning standards to ensure safe and effective results.
