FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Frontline Waterproofing & Masonry, we prioritize transparency in our pricing. We offer competitive rates with no hidden fees. Discounts are available for first-time customers and referrals. Additionally, we provide detailed estimates before any work begins, ensuring you understand the costs involved. Your satisfaction is our commitment!
- What is your typical process for working with a new customer?
Initial Consultation: We conduct a brief discussion to understand your needs and concerns regarding waterproofing or masonry issues. Site Inspection: Our team performs a thorough inspection of your property to assess the extent of the problem. Assessment and Proposal: Based on our findings, we provide a detailed assessment and a customized proposal outlining recommended solutions and costs. Scheduling: Once the proposal is approved, we schedule the work at a convenient time for you. Execution: Our skilled professionals execute the project, ensuring quality workmanship and minimal disruption. Follow-Up: After completion, we check in to ensure your satisfaction and address any remaining concerns.
- What education and/or training do you have that relates to your work?
I have specialized training in waterproofing techniques and masonry principles, complemented by hands-on experience in construction and repair. My education includes coursework in building science and materials, ensuring I understand industry standards and best practices for effective waterproofing and masonry work.