FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free estimates so customers can understand the cost before deciding to move forward. We also offer a 15% military discount as a thank-you to those who have served and continue to serve. Our pricing depends on the type and scope of the project, and we provide an on-site estimate whenever possible so there are no surprises.
- What is your typical process for working with a new customer?
To get started, customers can provide their complete project address and best phone number. We usually try to visit the property the next day to inspect the work and provide a free estimate. If the customer is happy with the price and wants to move forward, we may be able to complete the work the same day when the job allows. Customers can also choose a different service date that works better for them. For projects that require special-order parts or materials, we explain what is needed, collect a deposit when applicable, and schedule the work once the parts arrive.
- What education and/or training do you have that relates to your work?
I have training related to duct cleaning, chimney repair, and chimney maintenance, along with more than five years of hands-on experience in the industry. My experience includes working on a variety of residential projects and handling repairs carefully and professionally.