Cloud IT Guru
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Very clear and organized team. Professional and courteous. Listen to our concerns and implement our ideas. They also keep us in the loop in terms of planning, execution and overall objective. They also maintain a close working relationship which was a must for us. Exactly what we've been looking for so far... We look forward to launching our first marketing campaign through them in December.Nov 22, 2015Verified
Cloud IT GURU did my website set up and design. I wrote the text and they edited and set the whole thing up. I love that they specifically work with small businesses. Vanessa and Vishu have been patient with me sitting teaching me how to update things myself. As far as marketing I have seen other people in my line of work get their information out their in the public eye. I have been working with Mailchimp and really would love more advice on exactly how to get my info out there to the public for the world to see. I REALLY APPRECIATE CLOUD IT GURUS KINDNESS AND PATIENCEApr 2, 2015
Cloud IT Guru is very easy to work with and they are very responsive to any inquiries. My web site was up and running very quickly. I have received positive feedback on my site which has been good for business.May 11, 2017Verified
We are a small company that needed to update our website. Cloud IT Guru was the perfect company to work with. After meeting with multiple companies they were the only ones that truly listened to our needs. Not only did they listen to what we wanted but they had the most expertise out of all the companies we met with. We are extremely happy with our new site and their service.Aug 4, 2017Verified
When Vishu and Vanessa contacted me about building our website, I was pretty set and ready to pull the trigger with another company. But their approach and attention to the customer was evident right away. I decided to move forward with them and I did not regret my decision. Their professionalism and commitment to excellent customer service extended throughout the entire process. They even added some additional services to us that greatly enriched our process. I highly recommend Cloud IT Guru - Vishu and Vanessa are awesome!May 8, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We are very reasonably priced. If the requirements are clear, we are happy to offer a fixed price and we stick to it.
- What is your typical process for working with a new customer?We work with a lot of clients who are not technical. That's why we take the extra effort to educate our clients and maintain transparency in our process. Usually, the first step is to meet with the client and understand their needs. Once we have a good understanding of that, we design an interactive mockup which is usually 90% close to what the customer wants. The mockup or the prototype is a great way to get a lot of questions cleared and also avoids last-minute surprises to the client. Once the mockup is approved, we then get started on the development. We follow an agile development methodology which means that we provide regular updates every 2 weeks on the development.
- What education and/or training do you have that relates to your work?I have a Masters's degree in Computers. I founded the company after working in General Electric for many years leading an enterprise Information Technology team with more than 50 developers.