Quality 1st Maintenance

Top Pro

Free service call

6 open slots

in the next 3 days

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Fireplace or chimney services needed

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A service call at your home will allow the pro to identify the issue and get you an accurate quote. They can usually do the job same-day.

Responds in about 3 hours

Review Summary

Excellent 4.9

(120 reviews)

This pro delivers thorough and efficient chimney services, often exceeding customers' expectations. They communicate clearly, provide fair pricing, and maintain a clean work environment. Customers appreciate their expertise, friendliness, and punctuality.

AI-generated summary of customer reviews

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Introduction

The Quality 1st Maintenance team includes the industry's best chimney and masonry professionals. We are a fully licensed and insured, family-owned and operated business that provides excellent customer service and a broad range of services for our clients.

Overview

Current Top Pro

Hired 294 times

12 similar jobs done near you

Background checked

License verified

6 employees

18 years in business

Business hours

SunClosedMon8:00 am - 3:00 pm

Scheduling policy

You can reserve this pro up to 28 days in advance. They'll need at least …Read more

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

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Reviews

Excellent 4.9

120 reviews

5

93%

4

2%

3

2%

2

1%

1

2%

Read reviews that mention:

Sol H.

Jun 4, 2024

·

Hired on Thumbtack

Quality 1st was fantastic! Exceeded all my expectations at a reasonable cost. Highly recommended. My 60 year old chimney was in reasonably good shape but needed mortar replaced (re-pointing) an a new crown (the mortar on top of the bricks) and stainless steel cap installed. It is a double flue, heating system and fireplace. I'm having the roof replaced and wanted to have the chimney work done first. Chimney flashing will be done by the roofer. I do most of my home repairs myself but this job looked like one for a pro. Hearing lots of contractor horror stories, I did some extensive research to make sure I hired the right people. I had several estimates and all but Quality 1st tried to sell me things that I did not ask for and did not need. When Oscar came by to check out the chimney we had a long talk about what needed to be done and how much it would cost. The price he quoted was not the lowest bid but still reasonable and I was more concerned about workmanship than saving a few dollars. There was no hard sell and I really had a good feeling about Quality 1st and was impressed by all the great reviews. Dealing with Oscar and Joanne in their office was a pleasure. They were very responsive to all my messages. The crew arrived exactly on time, weather was perfect. The supervisor, Ozzie, was very personable and explained what was going to be done. He did a careful inspection of my flue pipes and said that a liner would be good to consider for the future but was not an immediate concern. I figured this job would take the 3 workers a couple of hours at most. Turns out they were there for over 5 hours and worked non-stop. I watched them from my driveway and could not believe their attention to detail. It was as if they working on their own homes. To say that they wre meticulous would be an understatement! And after they were done, the cleanup was just as perfect. They cleaned every particle off the entire roof and then cleaned my back deck, patio and driveway. It was cleaner than when they started. A perfect job; can't ask for more than that. I will certainly use and recommend them for any future chimney or masonry work that needs to be done. Thank you Oscar, Joanne, Ozzie and crew for an outstanding job.

Details: Chimney repair • Wood burning fireplace with chimney • Brick (most common) • Indoors • 51 - 100 years old • Single-level building

Fireplace and Chimney Cleaning or Repair

Thomas K.

3 weeks ago

·

Hired on Thumbtack

One of the smoothest engagements ever with a contractor! Oscar and the whole team were professionals throughout whole process of capping and fixing our chimney. Fast responses, taking time to explain things, Oscar is a passionate contractor who wants to do the right thing and it shows. If only every contractor got it the way quality 1st does.

Details: Chimney repair • Wood burning fireplace with chimney • Indoors • 101 years or older • Three-story building

Fireplace and Chimney Cleaning or Repair

Shari G.

Apr 18, 2024

·

Hired on Thumbtack

So happy with our experience with Quality 1st. Our double-flue chimney was leaking water into our basement and living room during every rain storm. Oscar was fantastic about checking for every possible issue, and provided me with so much knowledge to help me make an informed decision to proceed with them. We ended up getting a brand new chimney cap, sealing the flashing and having the sides of the chimney re-sealed where it meets our siding. So happy with the quality of the work and the professionalism shown by Oscar and his team.

Details: Chimney cleaning • Chimney repair • Wood burning fireplace with chimney • Brick (most common) • Indoors • 51 - 100 years old • Two-story building

Fireplace and Chimney Cleaning or Repair

Daniel L.

Mar 7, 2024

·

Hired on Thumbtack

A client of mine had an old chimney that had failed. Oscar came out and inspected everything and Joanne kept me updated on all the details. I am not local and Quality 1st took great photos and was extremely responsive to all of my questions about the work. The final result looked even better than I could have expected! I will be calling Quality 1st Maintenance for any of my chimney needs!

Details: Chimney repair • Gas-burning fireplace with direct vent • Indoors • Two-story building

Fireplace and Chimney Cleaning or Repair

Rahul H.

Feb 6, 2024

·

Hired on Thumbtack

I had a great chimney cleaning experience with Quality 1st. They were punctual, polite and most importantly they made sure that all the important areas in my living room were covered. There was absolutely no cleanup after they left. They will be my go to company for my annual cleanings!

Details: Chimney cleaning • Wood burning fireplace with chimney • Brick (most common) • Indoors • 51 - 100 years old • Three-story building

Fireplace and Chimney Cleaning or Repair

Credentials

License

License Type: Home Improvement (New York City, NY)

License verified on 3/2/2023

Background Check

Oscar Berrios

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our skilled technicians will come to your house, conduct a thorough inspection, and provide you with a work estimate free of charge.
What is your typical process for working with a new customer?
Customer satisfaction is our top priority. We work hard to exceed our customers’ expectations so we can see them again and again for years to come.
What education and/or training do you have that relates to your work?
20 years of hands-on experience.

Quality 1st Maintenance

FAQs

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