If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
The Quality 1st Maintenance team includes the industry's best chimney and masonry professionals. We are a fully licensed and insured, family-owned and operated business that provides excellent customer service and a broad range of services for our clients.
Overview
Hired 386 times
Serves Norwalk, CT
Background checked
License verified
6 employees
20 years in business
Business hours
SunClosedMon8:00 am - 3:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
2021
Credentials
License verified
Home Improvement Contractor
License region: New York City, NY
Background checked
Passed by Oscar Berrios on Feb 18, 2021.
Services offered
Fireplace or chimney services needed
Fireplace Type
Gas with vent
Wood
Pellet or wood stove
Fireplace location
Indoors
Outdoors
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
184 reviews
5
96%
4
2%
3
1%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Zack B.
Jul 14, 2025
•
Hired on Thumbtack
They came right away to give me a fair and honest quote. Oscar did an amazing job repairing and upgrading my chimney. I would definitely recommend to anyone looking for work done on their chimney.
Details: Chimney repair • Brick (most common) • Outdoors • 11 - 50 years old • Two-story building
Fireplace and Chimney Cleaning or Repair
Lanna M.
Sep 5, 2025
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Hired on Thumbtack
We needed pro assistance to finish a stalled DIY fireplace job before hosting a party the following weekend. We really appreciated the quick scheduling & communication from the office management team, the pro's quick understanding of what we wanted done with no attempt to upsell or add on unnecessary with, and the professionalism (arrived in time, got the job done within an hour, all trash & debris around the fireplace completely give at the end of the job). Great company, would hire again for future work!
Details: Fireplace repair • Wood burning fireplace with chimney • Brick (most common) • Indoors • 51 - 100 years old • Two-story building
Fireplace and Chimney Cleaning or Repair
Christee L.
Dec 26, 2025
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Hired on Thumbtack
I wish the app would allow me to choose more than just 3 options because these guys were great. They responded quickly, they knew exactly what was wrong after they inspected, they got right to work, and solved the problem in a timely manner. I couldn’t be happier with the work and professionalism that they displayed. If I have another problem, I’m coming straight to these guys.
Details: Chimney repair • Brick (most common) • Indoors • 101 years or older • Single-level building • Homeowner
Fireplace and Chimney Cleaning or Repair
Kendall W.
Mar 27, 2025
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Hired on Thumbtack
Oh my gosh! Where do I begin? We had an amazing experience with Oscar and his team. Joanne, who books the appointments, is so kind and patient and answered all of our questions. Oscar came to give us an estimate and explained everything in detail to us. He came back a few days later with his team and within a few hours we had a clean, safe, and partially rebuilt chimney. He is a true craftsman. He loves what he does, and it shows in his work. He is so neat and clean and was extremely respectful of our home like it was his own. I cannot say enough wonderful things about them, you just have to experience it for yourself. Oscar just left and we already booked our cleaning for next year!
Details: Chimney cleaning • Chimney repair • Wood burning fireplace with chimney • Brick (most common) • Outdoors • 51 - 100 years old • Two-story building
Fireplace and Chimney Cleaning or Repair
Liz G.
Jan 14, 2025
•
Hired on Thumbtack
This was one of the best service experiences we had. Honesty, timely, knowledgeable. Plan on using you guys in the future for our chimney liner!
Details: Chimney repair • Chimney cleaning • Gas-burning fireplace with direct vent • Brick (most common) • Single-level building
Fireplace and Chimney Cleaning or Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our skilled technicians will come to your house, conduct a thorough inspection, and provide you with a work estimate free of charge.
What is your typical process for working with a new customer?
Customer satisfaction is our top priority. We work hard to exceed our customers’ expectations so we can see them again and again for years to come.
What education and/or training do you have that relates to your work?
