FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free estimates for all services. Each job has a base price, but final pricing can vary depending on your specific setup and needs. A technician will visit your location to provide an accurate quote before any work begins, so you always know what to expect — no surprises.
- What is your typical process for working with a new customer?
Initial Consultation: We start by listening to your needs. You can *******************************************, and we’ll discuss your concerns and goals for your home or business. Assessment & Inspection: Our trained technicians perform a thorough inspection of your air ducts, HVAC system, or dryer vents to identify areas needing cleaning, repair, or maintenance. Customized Proposal: Based on the inspection, we provide a clear, transparent quote and explain the recommended services, so you know exactly what to expect. Service Scheduling & Execution: Once approved, we schedule the service at a convenient time. Our team arrives on time, fully equipped, and performs the cleaning efficiently and safely. Final Review & Recommendations: After the service, we walk you through what was done, answer any questions, and offer tips or recommendations to maintain optimal air quality and system performance. Follow-Up & Support: We stay in touch to ensure your satisfaction and can schedule regular maintenance to keep your systems running efficiently and safely.
- What education and/or training do you have that relates to your work?
Our team is trained and experienced in air duct, HVAC, and dryer vent cleaning, with a strong focus on safety, efficiency, and improving indoor air quality. Each technician receives: Hands-on technical training in HVAC system maintenance, duct cleaning techniques, and proper equipment use. Safety and compliance certification, including handling of debris, mold, and other potential contaminants safely. Continuing education to stay current with industry standards, new technologies, and best practices in air quality management. Optional certifications from recognized organizations such as NADCA (National Air Duct Cleaners Association) or HVAC Excellence, demonstrating our commitment to professionalism and high-quality service. Our combination of formal training, ongoing education, and real-world experience ensures that every job is performed safely, efficiently, and to the highest standard.