FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Its simple. I add a reasonable expected hourly rate, to the cost of materials. For custom furniture and other highly detailed oriented jobs, I increase my hourly rate by a respectable margin. This is because the level of detail required can be expensive in unforeseeable materials. I focus on fair and reasonable profit in exchange for highly professional work and craftsmanship. Discounts occur as jobs increase in scope. It is always easier to reduce costs to the client when there are more aspects to the work. My pricing is a little on the low side, and given my experience level and the professional employees I have, that is a bargain.
- What is your typical process for working with a new customer?
I mostly listen at first. Everyone is different and has different levels of knowledge and has their own vision. Then I focus on being sure I know what the client needs and wants. After that I bend my talents toward ensuring that the client gets what they hoped for.
- What education and/or training do you have that relates to your work?
I have been doing this kind of work for 40 years. There is always something new happening in construction, plumbing, electrical and masonry. I put a lot of care and effort into staying current with new concepts. With that said I am 3rd generation in this line of work (my father and Grandfather, and great grandfather before me). I have to learn every day to keep up with the challenges of my profession. Education in the age of information should be a continuous process for everyone.