What types of customers have you worked with?
The most common requests are Virus Removal and restoring computers to their factory settings. I do a lot of data backup and restoration. I also do consulting work for clients that need a no bull rundown on what they need for equipment and such.
What advice would you give a customer looking to hire a provider in your area of work?
I would say being as descriptive as possible about what issues you may be having and to be patient with the results.
What questions should customers think through before talking to professionals about their project?
I wish people would realize that the most important thing to know about a PC repair technician is that sometimes the amount of time one has in the field doesn't always mean they are experienced. I have come across some very close minded technicians that don't keep up on the latest technologies and trends. I feel if you love technology you will have a natural interest in the future. But most of all you need to understand that the amount of information you need to retain for this kind of work can be overwhelming.