FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the specific scope, materials, site conditions, and labor required for each project. We provide clear, upfront estimates so customers understand exactly what is included before work begins. We focus on doing the job correctly with quality materials and proper installation rather than cutting corners to offer the lowest price.
- What is your typical process for working with a new customer?
We start by discussing the project and scheduling an on-site evaluation when necessary. We inspect the existing conditions, discuss the customer’s goals, and recommend the proper approach. We then provide a clear written proposal outlining the scope of work and price. Once approved, we schedule the project, complete the work professionally, and leave the property clean when the job is finished.
- What education and/or training do you have that relates to your work?
My training comes from years of hands-on experience in the masonry and restoration trade. I have extensive experience working with brick, block, natural stone, concrete, pavers, mortar restoration, waterproofing, and structural masonry repairs. I continue to stay current with modern masonry products, installation methods, and manufacturer-recommended systems.