Cole & Son’s Plumbing

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Introduction: Cole and Son’s is dedicated to establishing and retaining a highly satisfied clientele by providing reliable service and quality solutions focusing on the details and expectations of our customer’s construction needs. As Cole and Son’s grows with and adapts to the changing needs of both our clients and employees, the founding philosophies of consistent, quality solutions must not be compromised. Cole and Son’s uncompromising quality, attentive client service and project management has made us one of the industry’s most respected! At Cole and Son’s our belief is that excellent work is the direct result of careful planning and execution. As a result, the company takes careful measures to pre-qualify, continually evaluate and improve the suppliers and vendors. Our company is able to ensure the exceptional quality of its work, products and services while instinctively fostering an atmosphere of team work.

Overview

Current Top Pro

Hired 47 times

Background checked

2 employees

4 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, PayPal, Venmo, and Zelle.

Featured Projects

26 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

31 reviews

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Read reviews that mention:

Tedi K.

Oct 8, 2023

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Hired on Thumbtack

William was such a great find. I had a plumbing emergency with a tenant. William was able to respond and come help right away. He was able to isolate the problem, work with the condo building, and keep me informed through video and thorough explanations the entire time (I'm remote on a different coast). He was very thorough and stayed late to isolate and fix the problem. He not only fixed the issue, but then helped me with next steps of fixing my condo by recommending contractors and ways to fix tile and drywall. Very honest and went way out of his way with everything. I will definitely be hiring William again!

Details: 1 shower or bathtub • Bathtub • Leaking faucet or shower head • Condo/Apartment

Shower and Bathtub Repair

Kendra K.

Nov 10, 2023

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Hired on Thumbtack

Cole and Son’s Plumbing is a hidden gem in Southern Maryland! I found them on Thumbtack when I needed a kitchen faucet replaced. Submitting the request was easy and I was able to schedule an appointment the same day. Master Plumber Carrington responded within a few minutes to confirm the appointment and to ask if I had picked up the new faucet. I told him I didn’t have the new faucet yet but was on my way to grab one. I got to the store and decided I didn’t want to replace the faucet with the traditional one that was being removed. I upgraded and grabbed a digital touchless one. Carrington arrived as scheduled, was very professional, and began the work removing the old faucet. He communicated what he was doing under the sink and ensured property was protected and there was no surrounding damage. Although the digital faucet had more parts to install, it was no problem for Carrington. The installation went well and Carrington tested the faucet to make sure it was working. There are two ways to turn on the faucet and he discovered an issue with the sensor! The faucet would turn on and off with the handle, but the water would continue to flow after using the sensor side. It wouldn’t turn off using the sensor or the handle. Carrington continued to troubleshoot the problem and retraced the installation steps. Again, he said it was a faulty sensor and those types of faucets should not be having a problem. He decided to go to Home Depot to pick up the same faucet!! I thought I was going to have to make the run since I made the original purchase, but he went! He wanted to tell the staff about the faulty sensor and to get another one. That’s what I’m talking about!! He returned, installed the newer sensor, and VOILA!! The faucet worked as it was designed to. It worked with the handle, the side sensor, or both. He also installed the new soap dispenser too. I appreciate this professional taking the time to complete the job correctly, and not leaving until everything was functioning as it should!! There was no rushing through the project to just get it done, or rescheduling the next day when an issue was discovered and it was getting late. People, this is true professionalism!! After I completed a final check to test the functionality of the faucet and soap dispenser, Carrington made sure the space was clear. Oh, he was even able to detect a problem with a toilet flapper in the foyer toilet! I highly recommend Cole and Son’s for your projects, because they make sure they send highly trained professionals and the rates are very reasonable!! Thanks again!! I will be using their business again for future plumbing upgrades!

Details: No, I do not need to replace a sink • As recommended by professional • 0 sinks • 1 faucet • House

Sink or Faucet Installation or Replacement

Olivia N.

Oct 5, 2023

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Hired on Thumbtack

William did an amazing job and was extremely thorough and professional! He was able to come check out our issue the same day and came back the next day with everything to fix it. Now we have a working drain, sink, and dishwasher again! He also made sure to double check that there were no details he had missed, and he performed several tests to make sure. We would definitely contact him again in the future and highly recommend him for your plumbing needs!

Details: Yes, repair is urgent • No, the building is not currently flooded • Drain issues • Sink • Condo or apartment

Plumbing Pipe Repair

John D.

Oct 4, 2023

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Hired on Thumbtack

I had a fantastic experience with William from Cole and Sons Plumbing. He was punctual, performed his work with excellence, and left everything spotless once he was finished. I will definitely be using his services again in the future. Highly recommended!

Details: 1 shower or bathtub • Shower • Condo/Apartment

Shower and Bathtub Repair

Baba A.

Feb 14, 2024

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Hired on Thumbtack

Will came the same day to help fix a toilet issue. He was very accommodating and took his time to assess the problem. My issue was different than he's ever seen but he worked hard and helped replace my toilet. Would recommend!

Details: 1 toilet • Municipal water (most common) • House

Toilet Repair

Credentials

Background Check

William Cole

FAQs

How did you get started doing this type of work?
I have done residential new construction for 7 years before venturing into commercial, and that opened my eyes and made me a better plumber, in the field at least. They are definitely 2 different worlds, but the knowledge has definitely benefited me. I do strictly residential new construction at my company, so I don’t have a lot of use for a lot of the comercial knowledge daily, but knowing that I can diversify if needed is peace of mind!
What types of customers have you worked with?
Ok
Describe a recent project you are fond of. How long did it take?
I recently had to install a new kitchen stove and gas operated dryer! The job was really smooth and efficiently done! The customer was more than satisfied!

Cole & Son’s Plumbing

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