FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on square footage, frequency of service, scope of work and overall facility conditions. Transparent, customized quotes with no hidden fees are provided. First time deep cleanings or heavily soiled properties may require additional labor. Competitive rates for recurring contracts and long-term service agreements are always offered.
- What is your typical process for working with a new customer?
We begin with a walkthrough or detail consultation to assess the facility and understand expectations. After evaluating the space, we provide a written quote outlining scope and frequency. Once approved, we establish a service scheduled and assigned trained staff. Ongoing quality checks and open communication ensure consistent performance.
- What education and/or training do you have that relates to your work?
With over 13 years of hands on experience in commercial cleaning, we follow OSHA safety guidelines and industry best practices for sanitation, chemical handling, and floor care. Our team is trained in proper cleaning protocols for offices, retail environments, and high traffic facilities.